All agency accounts will have a primary contact. The primary contact will be our first port of call, should we need to discuss anything e.g. payments, service updates, feedback ect.

The primary user has an additional functionality allowing them to manage all users on the account. This allows the primary user to: add, edit and delete all users.

To manage users, please follow our guidelines below:

  • Click manage users (via the dashboard)

  • Here you can access all login details and add, edit and remove users.

If you need to change the primary user on the account, please contact your SFS account manager and they will update your account for you.