StuckForStaff cannot make any changes to ratings so please follow the steps below, should you deem a rating has been issued incorrectly and unfairly.
How to dispute a strike:
-
Reference the Comment - This can be seen by hovering over the ratings and can be used when communicating the complaint with the Agency.
-
If an Agency/ booker agrees to amend the rating this can be done in any of the following ways:
- Agency Search – Ask the Agency to search for you and make the change
- Send "Request a Rating" – Send another request to the Agency with a note.
-
Once this has been completed the new rating will overwrite the old one. Each agency can only give you one individual rating at any one time.
Tips:
-
We believe the best approach is to call the agency/ booker when disputing a rating.
-
Always follow- up with an email after your call, outlining what was discussed during the conversation.
-
If a strike can’t be removed we advise you to build your credit and neutral ratings.