StuckForStaff cannot make any changes to ratings so please follow the steps below, should you deem a rating has been issued incorrectly and unfairly.
How to dispute a strike:
Reference the Comment - This can be seen by hovering over the ratings and can be used when communicating the complaint with the Agency.
If an Agency/ booker agrees to amend the rating this can be done in any of the following ways:
- Agency Search – Ask the Agency to search for you and make the change
- Send "Request a Rating" – Send another request to the Agency with a note.
Once this has been completed the new rating will overwrite the old one. Each agency can only give you one individual rating at any one time.
We believe the best approach is to call the agency/ booker when disputing a rating.
Always follow- up with an email after your call, outlining what was discussed during the conversation.
If a strike can’t be removed we advise you to build your credit and neutral ratings.